Outsourcing overseas has been held up as a gold standard for saving money by relying on world class talent elsewhere in the world. It typically provides 24x7 coverage in conjunction with US based software support or back office staff. It often allows businesses to work with tech staff in the markets they want to cultivate, as Microsoft's Indian and Chinese hubs demonstrate. However, outsourcing IT overseas brings its own challenges, many of which can lead to serious problems for the company or its customers. Here are four challenges businesses face when outsourcing IT overseas.
4 Challenges American Businesses Face when Outsourcing IT Overseas
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