It is more important than ever to listen to your customers - and if you've ever checked TripAdvisor you'll realise why. These days, thanks to social media and the internet, customers have a louder voice than ever before. Sites like Twitter also enable angry customers to make their thoughts heard, and it's
important that businesses deal with these grievances, acknowledge, and act if they are going to keep their customers happy. So why should businesses listen to their customers? Here are 10 reasons:
10 Reasons Why You Should Always Listen To Your Customers
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