Canada (Saskatchewan) Pension Benefits Regulations Amendments

Saskatchewan - Pension Benefits Regulations Amendments
The new provisions will enable employers and unions to develop a flexible pension plan.

Canada - Overtime in Alberta

In Alberta, under the Employment Standards Code, overtime is treated on a daily and/or weekly status. More at:
Alberta - Treatment of Overtime

USA - Appearance-based discrimination

Appearance-based discrimination
The US is divided over the regulation of appearance at work - including weight, hairstyles, clothing and body piercing - according to a recent national survey.

Canada - Manitoba Minimum Wage

Manitoba - Minimum Wage Increase Announced
Manitoba’s current minimum wage of $7.00 an hour will increase by 25 cents to $7.25 an hour on April 1, 2005.

Human Resource Development Books

The international version of HRD Books has been updated.

Australia - Learning and Development

An index page of Australian Learning and Development articles has been created at Learning and Development in Australia

Employment Relations Books

The UK version of Employee Relations Books has been updated.

Human Resource Development Books

The UK version of HRD Books has been updated.

Canada - Employment Law Updates

Four new articles today.

* Several provinces including Alberta and Ontario have developed a
national identity theft kit that can be used by businesses to protect customer data
and comply with federal and provincial privacy legislation. Article at:

Identity Theft Kit for Businesses

* The federal and Quebec government have signed an agreement that will as of January 1, 2006, allow Quebec to have its own parental leave insurance (EI) program. Article at:
Parental Leave Agreement Signed

* On February 18, 2005, the Labour Standards Division of the Nova Scotia Environment and Labour Department tabled their report Averaging Review which includes three recommendations on the flexibility of managing overtime hours in the province for consideration. Article at:

Overtime Averaging Report Review

* Based on the recommendations of the Minister of Industry, the Canadian Governor in Council is proposing to declare the Ontario Personal Health Information Protection Act, (PHIPA) substantially similar to the federal Personal Information Protection and Electronic Documents Act (PIPEDA). Article at:

Health Information Privacy Legislation of Ontario Exemption Order

USA - Minority-Owned Businesses

Minority-owned businesses expand, contract, and survive at different rates from non-minority owned business, according to a study from the Office of Advocacy of the U.S.
Small Business Administration.

Details at: Minority-Owned and Non-Minority Businesses have Different Characteristics

USA - Women redefining power

Women are redefining power
The conventional belief is that women are often ambivalent about power, but a recent survey finds that the vast majority of businesswomen like power and actively pursue it.

Job Satisfaction

Showing up for the Paycheck?
A recent report by The Conference Board shows that job satisfaction is declining among workers of all ages and across all income brackets.

UK - Public Sector Employment

CIPD gives qualified approval to new job statistics. See:
Public Sector Employment

Who's Reading Your Resume?

It seems that everyone is an expert when it comes to resume writing.

More at: Who's Reading Your Resume?

Canada - Keeping Your Staff

A recent survey found that only a half of businesses seemed to be concerned about employee retention. More at:
Planning Ahead: Keeping Your Staff

UK Workers Have Little Trust in Bosses

The attitudes of British employees towards senior managers are significantly more negative than those of their counterparts in the USA, with fewer than a third expressing trust and confidence in their leaders, according to a Watson Wyatt study.

Full article at:
UK Workers Have Little Trust in Bosses

Canada - Dealing with Fragrance Sensitivity in Workplaces

Fragrance sensitivity and other chemicals can become a workplace concern when it leads to absences or a decline in worker productivity. For many employees, being exposed to perfumes and chemicals in the workplace can pose a serious health risk.

More at:
Dealing with Fragrance Sensitivity in Workplaces

Candidates Who Perform Last Finish First

Participants appearing towards the end of juried competitions seem to do better than those performing at the beginning - and this finding has implications for recruitment and selection. Details at:
Candidates Who Perform Last Finish First

Updated page - Interviews

The index page for Interviews at JobSkills.info has been updated with new text and links to articles on the subject of interviews and interviewing.

See: Interviews

Canada (Ontario) - Health and Safety Inspectors will also be Able to Issue Tickets

As of January 15, 2005, the Ontario Ministry of Labour has included the new ticketing tool (on-the-spot offence notices) as part of their enforcement strategy to reduce workplace injuries by 20 percent over four years.

More at:
Health and Safety Inspectors will also be Able to Issue Tickets (Ontario)

Australia - Workplace Relations

What did the Minister actually say? Full text of Kevin Andrews' speech at:


Where do we want workplace relations to be in five years time?

UK - National Minimum Wage to increase

The national minimum wage will rise to £5.05 in October 2005, Trade and Industry Secretary Patricia Hewitt announced today.

Full details at:
National minimum wage increases

Updated pages - Managing Diversity

Links and content have been updated for pages 1-6 of the Managing Diversity section at:

HRMGuide.net - Managing Diversity

and

HRMGuide.co.uk - Managing Diversity

Canada (Ontario) - Bill 118, Accessibility for Ontarians with Disabilities Act

Discrimination against persons with disabilities is a widely acknowledged
reality in Canada.

Details at:
Bill 118, Accessibility for Ontarians with Disabilities Act

Australia - ACTU submits claim for $26.60 increase in national minimum wage

ACTU submits claim for $26.60 increase in national minimum wage. Unions feel this may be the last ever national wage case of its type.

More at:
ACTU submits claim for $26.60 increase in national minimum wage

Canada (Ontario) Health & Safety Mandatory Posting Required by WSIB and Ministry of Labour

Every workplace is required to have and post a recent copy of the Occupational Health and Safety Act (with the most recent major amendments), and the Workplace Safety and Insurance Board Poster "In Case of Injury at Work".

More at:
(Ontario) Health & Safety Mandatory Posting Required by WSIB and Ministry of Labour

Upgrade Your Resume

Sometimes a little goes a long way. With a few minor adjustments, your resume can be improved to the point where it ends up in the callback pile as opposed to the trash bin. Full article at: Upgrade Your Resume

Australia - 339 New Work for the Dole Projects

Minister for Workforce Participation, Peter Dutton has announced 339 new Work for the Dole projects across Australia offering 3967 places.

Details at:
339 New Work for the Dole Projects

USA - Wal-Mart Fined for Child Labor Violations

The U.S. Department of Labor has fined Wal-Mart $135,540 in civil money penalties for violating the youth employment provisions of the Fair Labor Standards Act (FLSA) for allowing teenage workers to operate hazardous equipment.

More at
Wal-Mart Fined for Child Labor Violations

Australia - Hidden unemployment

Hidden Unemployment - Today's official unemployment figures continue to hide the real number of people who want to work in Australia, according to the Brotherhood of St Laurence.

When Cover Letters Get Personal

It's perfectly acceptable to add pizzazz to cover letters in an effort to engage the reader in your story. Taking a business approach while adding a personal touch to the cover letter will certainly make you stand out from other candidates. But many are skeptical about adding a personal story to the cover letter because rumor has it that cover letters should be completely business-oriented. That isn't true. There are occasions when it is appropriate to deviate from what others expect to read, and of course, there are times when you should remain with the "tried and true" method.

More at: When Cover Letters Get Personal

Psychology of Expertise

James Shanteau, psychology professor at Kansas State University, is an expert on the topic of 'experts'. He has been studying expertise since the the 1970's - particularly the decision making of experts.

"I'm more interested in the superior performance. There is much to be learned so that we can all be more effective and do our jobs better," Shanteau said. "By extracting this information, we can teach others so they can be more successful in pursuing professional careers."

Shanteau's definition of an expert is 'a professional who sets the standards for the job; someone who establishes a clear path for others to follow'.

Shanteau described a number of components required of an expert decision maker:

Rest of the article at: The Psychology of Expertise

BT and Accenture Sign 10-Year HR Outsourcing Contract

BT and Accenture have signed a 10-year, £306 million (US$575 million)business process outsourcing (BPO) and transformation contract for human resource (HR) administration services.

Full details at: BT and Accenture Sign 10-Year HR Outsourcing Contract

5 Tips for a Safe Online Job-Search

Conducting a job search using the Internet has definitely transformed how jobseekers contact hiring companies. With the Internet's convenience, a breeding ground for scam artists continues to grow each year as well.

Full article at:
5 Tips for a Safe Online Job-Search

UK - Skills shortages and pay

Skills Shortages Push Up Wages
Pay increased generally in 2004 but the survey indicates a growing gap
between bottom and top end rates.

Canada (Ontario) - Province Wide Smoking Ban

On December 15, 2004, the Ontario government tabled Bill 164, An Act to rename and amend the Tobacco Control Act, 1994, which will repeal the Smoking in the Workplace Act and make complementary amendments to other Acts. This new legislation introduces a province wide smoking ban in all enclosed public places including workplaces in Ontario. This Bill will reduce an individual’s exposure to the harm caused by second hand smoke (which is sometimes called environmental tobacco smoke or ETS) and will eliminate the need for municipal non-smoking by-laws. The proposed legislation, if enacted, will come into force by May 31, 2006.

Full details at
Province Wide Smoking Ban for 2005

What test should I use today? Pros and cons for recruiting managers

Managers involved in recruiting have more possibilities for assessment available now than ever before. These include psychometrics, assessment centres and competency based interviews. Many have their own favourite procedures, whilst being strongly disinclined to use others. With information from publishers, consultants and one's own HR department the choice can be bewildering and may not always be made systematically, with all matters considered. This article discusses some of the issues involved in making such choices.

Full article by Robert Edenborough of KPMG at What test should I use today? Pros and cons for recruiting managers

Australia - Howard Government Skills Crisis Continues

An Australian Labor Party statement criticises the Howard Government's handling of the skills crisis.

More at Howard Government Skills Crisis Continues

USA - Best Companies for Executive Development

General Electric has been ranked as the best company for developing executive talent in a survey by Executive Development Associates.

Full article at: Best Companies for Executive Development

HR Metrics

Using HR metrics

A report by The Conference Board suggests that while few (12%) surveyed organizations make significant use of HR measures to meet strategic targets, 84% of 104 HR executives interviewed in the survey say that they will increase their use of people metrics over the next three years.

The value of lectures

The lecture is probably the most common and yet the most heavily criticised of all learning methods (Bligh, 1998). Learners often favour this method because it is almost entirely passive and demands little from them except the appearance of being awake. Trainers (and budget holders) appreciate that information can be thrown at large numbers of people comparatively cheaply. It is also a wonderful opportunity for those with a streak of extraversion to take the stage and expound on their favourite ideas without the intellectual challenge of debate. But is it an effective method of learning? The didactic nature of the lecture has attracted criticism. For example, in a university context, Barnett (2000: 159) describes the lecture as a:

'... refuge for the faint-hearted ... it keeps channels of communication closed, freezes hierarchy between lecturer and students and removes any responsibility on the student to respond ... the students remain as voyeurs; the lecture remains a comfort zone ... the student watches a performance and is not obliged to engage with it'

Nevertheless, the lecture can be a useful medium through which to convey broad ideas about a particular subject. But the lack of interaction means that misunderstanding may result and clarity on certain issues may not be sought. Success is dependent on a number of factors such as:

Full article at: The Value of Lectures

One Adult in Eleven is an Entrepreneur

73 million people across the globe are either nascent entrepreneurs, or own or manage a young business, according to the sixth annual Global Entrepreneurship Monitor. Directed by London Business School and Babson College and released today, the report is the largest annual measure of entrepreneurial activity worldwide, spanning 34 countries and a total labour force of 784 million people.

More at: One Adult in Eleven is an Entrepreneur

The miracle of learning

Learning is the foundation of human success, as a species and as individuals. We learn from our mothers and our mistakes and our ability to learn allows us to deal with both the familiar and the unexpected. We learn from the moment we are born and continue learning until our very last lesson - death. Without learning we would not be human beings. When we cease to learn, we are humans no more.

More at: The miracle of learning

Canada - Savings are possible without job losses, says CUPE leader

CUPE Ontario President Sid Ryan told the standing committee on finance and economic affairs today that it is time for the McGuinty government to take a fresh approach to meeting its budget challenges by looking at options that do not require cutting services, selling assets or privatizing.

More at:
Savings are possible without job losses, says CUPE leader

Canada - Regulations Changes

With the implementation of federal and provincial privacy legislation such as the federal Personal Information Protection and Electronic Documents Act (PIPEDA), regulatory clarification is required to ensure the ongoing functions of two verification programs administered by the Human Resources and Skills Development Canada (HRSDC) within the Employment Insurance (EI) program: the Automated Earnings Reporting System (AERS) and the Report on Hirings (ROH) Program.

Details at:
Regulations Changes for Verification Programs Administered by the Employment Insurance (EI) Program

UK - Recruitment difficulties to continue

The CIPD's quarterly survey of HR trends and indicators shows that employers believe that recruitment difficulties will continue into the first quarter of 2005, but pay restraint will also continue.

Article at: Recruitment difficulties to continue

Canada - Quebec Legislation Against Psychological Harassment

On June 1, 2004, Quebec became the first North American jurisdiction to include protection against psychological harassment of employees in its Act respecting Labour Standards.

Psychological harassment is defined as:

"Any vexatious behaviour in the form of repeated and hostile or unwanted conduct, verbal comments, actions or gestures, that affect an employee's dignity or psychological integrity and that results in a harmful work environment for the employee. A single serious incidence of such behaviour that has a lasting harmful effect on an employee may also constitute psychological harassment."

More at:
Quebec Legislation Against Psychological Harassment has Nation-Wide Implications

UK - T&G claims first religious discrimination victory

A Leeds tribunal has ruled in favour of T&G member Mohammed Sajwal Khan, who was sacked after he took extended leave to make a once-in-a-lifetime religious pilgrimage (hajj) to Mecca.

Mr. Khan had worked for NIC Hygiene as a bus cleaner for more than seven years when he decided to make the pilgrimage, and applied to use all his annual leave allowance. When he did not get a response his union, the T&G, advised him to submit a written request. As Mr. Khan still did not receive a response, his manager said he could assume the leave had been granted. However on his return to the UK from the six-week trip, Mr. Khan was suspended without pay and later sacked.


More at: T&G claims first religious discrimination victory

HRD in small and medium-sized enterprises

Westhead and Storey (1997) consider that training provision varies considerably in small businesses with size being a significant factor. The British small business sector has a long-standing reputation for poor training levels but Westhead and Storey found considerable variations between the smallest (micro-enterprises) and larger SMEs. Smaller firms conducted their training internally with a focus on informal skills learning. Larger SMEs tended to obtain more external, formal training with a goal of obtaining recognised qualifications.

More at: HRD in small and medium-sized enterprises

New Zealand - Employment Confidence

The Westpac McDermott Miller Employment Confidence Index (a quarterly sample of 1500 representative New Zealand Households) indicates increased Employment Confidence.

With an index rating of over 100 indicating positive feelings, and an index rating of under 100 indicating a negative mood, the actual index for the 4th Quarter of 2004 increased from 130.6 (Q3) to 133.8. The Employment Confidence Index is based on the following questions:

1. Whether people feel that jobs are plentiful or hard to get right now.
2. What job opportunities will be like in a year's time
3. Whether they are earning more or less now compared to a year ago
4. What their earnings will be like in a year's time
5. How secure they feel in their present job

Questions 1 and 3 also provide data for the Current Employment Conditions Index and questions 2, 4 and 5 form the basis for an Employment Expectations Index. There was a sharp increase in the former as employees rated current employment conditions as favourable. 66% said jobs were plentiful in the December quarter compared with 59% in June, while people claiming jobs were hard to get fell to 13% (16% in June). Similarly, 40.2% said they earned more this year than last, compared with 35.5% in June.

However, the Employment Expectations Index is not quite so favourable as fewer (41%, compared to 44.8% in September) expect their incomes to improve in the coming year.

On HRM Guide at: New Zealand - Employment Confidence

Australia - Qantas overseas

Following a number of media articles about relocation of Qantas jobs overseas, the company confirmed that it was reviewing opportunities to source some jobs, products and services overseas. The Chief Executive Officer of Qantas, Mr Geoff Dixon, said that Qantas had made no secret of its need to compete effectively and that moving to more overseas-based services was always under consideration.

More at: Qantas overseas

USA - Wal-Mart Hits Back

Wal-Mart has launched a nationwide campaign to 'set the record straight'.

Full article at Wal-Mart Hits Back

Ireland - New Employment Law Service

John Dunne, Chief Executive of the Chambers of Commerce of Ireland (CCI) believes that the top management worry for Irish owner managers is keeping up with employment legislation and ensuring they are fully compliant.

Speaking at the launch of CCI’s new Chamber HR service, Dunne said:

"Feedback from our members strongly indicates that businesses, especially SMEs, struggle to understand and keep abreast of changes in employment legislation. Yet they are responsible for compliance and implementation. Poor HR practice is not a defence in court."

The Chamber HR service will offer, for the first time in Ireland:

- employers interpretation of the law
- expert advice on human resources management, and
- indemnification against the legal and award costs associated with pursuing a claim in the Labour Relations Commission or Employment Appeals Tribunal.

More at New Employment Law Service for Ireland

Work/life: Concern for Family Issues May Boost Performance

Employee support programs are vulnerable to elimination in times of economic downturn due to bottom-line-only decisions according to Susan Lambert, Associate Professor in the School of Social Service Administration at the University of Chicago.

In a new book, Work and Life Integration: Organizational, Cultural and Individual Perspectives, co-edited by Susan Lambert and Ellen Ernst Kossek, Lambert argues that the business case for providing workers with supports for their personal lives is currently outdated and needs to be changed. "The field's quest to make a business case may have come at a cost," Lambert said. "Many early, formal employee supports largely operate as employer supports. They were designed to help workers keep their personal responsibilities from interfering with their job involvement and performance. The more time you spend with your children, the less time you're likely to have for your work."

More at: Concern for Family Issues May Boost Performance

Your Resume Should Have Character

Linda Matias' latest article on JobSkills.info, Your Resume Should Have Character discusses: 'The notion that employers are only interested in where you have been and where you are heading is pure nonsense. Experienced hiring managers take into account both your experience and your character. After all, in the end, they are hiring a human being, not a robot. Still, many believe that personal attributes just take up space and make the resume "fluffy."

'After reading countless job descriptions that make it a point to mention personal characteristics and speaking directly with hiring managers on this specific topic, I've come to realize that it's not the inclusion of personal attributes that make resumes superficial. It's how the characteristics are presented that is the cause of concern. In this article, I will focus on the top three characteristics employers seek (good communication skills, honesty, and a strong work ethic) and discuss how you can seamlessly integrate them into your resume. Now let's get started. '

More at: Your Resume Should Have Character